FAQS

UNIQ+ Loyalty Programme rewards you for shopping with us. Every time you make a purchase, you earn points that can be redeemed for discounts, exclusive products, early access to launches, and more.

It’s easy and free! Simply create an account on our website or opt in at checkout. You’ll be automatically enrolled and start earning points right away.

Yes! If you have an account on uniqbetterbydesign.com created before 1 May 2017 and have shopped with us in the past year, you’ll be automatically upgraded to Prestige Tier—for a whole year. Enjoy early access, priority perks, and exclusive rewards—on us.

And that’s not all! We’re also gifting an extra 50 points to thank our existing customers for sticking around. Your loyalty means the world.

You can earn points through several actions:

* Making purchases

* Following us on social media

* Writing reviews

* Celebrating your birthday (yes, we love a party!)

Log in to your account and head to the Loyalty Dashboard. You’ll see your total points, available rewards, and history of activity.

Points can be redeemed for:

* Discount vouchers (valid for 1 month)

* Free gifts or exclusive merchandise

* Early access to exclusive sales

  (Some rewards may vary depending on your membership tier?)

Yes, points will expire after 12 months of inactivity. Don’t worry—we’ll send you a reminder before that happens.

Points are non-transferable and tied to your account.

Yes, you earn points on all eligible purchases, including sale items—unless otherwise stated.

Yes! We have different tiers based on your annual spend. The more you shop, the more perks you unlock—like bonus point multipliers, birthday gifts, and VIP exclusives.

If you return a purchase, the points earned from that item will be deducted from your balance.

Loyalty rewards can’t be redeemed during sitewide sales or when other promotions are active. If there are any exclusions, they’ll be clearly shown at checkout. We recommend checking the terms before redeeming.